Shipping policy

At Freddy-Fernackerpans Funtime Candy, we aim to get your treats to you as quickly and safely as possible.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Once dispatched, delivery typically takes:

• Local deliveries: 2–4 business days

• Nationwide deliveries: 3–7 business days

Delivery times may vary depending on your location, courier delays, or peak seasons.

Shipping Charges

Shipping fees are calculated at checkout based on your location and order size. Any applicable charges will be clearly shown before you complete your purchase.

Order Tracking

Once your order has been shipped, you’ll receive a confirmation message with tracking details (where available) so you can follow your candy’s journey.

Delivery Issues

Please ensure your delivery details are accurate. We are not responsible for delays or losses caused by incorrect addresses or unsuccessful delivery attempts.

Damaged or Missing Items

If your order arrives damaged or incomplete, contact us within 24 hours of delivery with clear photos so we can assist you promptly.

Contact Us

For any shipping-related questions, feel free to reach out to us — we’re always happy to help!